Omnichannel Products

Veridian Solutions is a business solutions provider that, rather than vending and integrating products in isolation, attends to finding solutions to our clients’ business challenges. This is even more important as clients aim to achieve the Omnichannel objective.

Veridian Solutions are both tech and business savvy and focus on finding the best-of-breed contact centre solution allowing you to meet business goals, as well as fit your unique physical infrastructure. As such, we offer a wide range cloud contact centre software products from the most basic to the most cutting edge and everything in between.

Veridian Solutions want to match the right product to your business case and are not tied to any individual technology partner. Our Vendors include market leaders such as: Cisco, Genesys (including but not limited to Genesys Cloud Dialler), Microsoft, Hosted Contact and Verint.

Veridian also consult in Workforce Management, Workforce Optimisation and offer call centre optimisation reviews. We can project manage your implementation from the initial definition of tender requirements, through an independent review of proposed solutions to full implementation and integration.

Veridian Solutions have integrated contact centre solutions with Salesforce, Microsoft Dynamics and many other different payment gateways and accounting software suites.

To find how our products can benefit your business, please call us today or send an email enquiry by clicking HERE.

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