New Year, New Partnership

After a stellar 2017, Veridian Solutions are happy to announce that 2018 sees us hitting the ground running and forging another new partnership.

We have been awarded the contract to provide the Cloud Contact Centre solution to a major Life Insurance Company in Australia. Over the course of this year, the company will migrate its Contact Centre services away from premise-based disparate solutions, embracing a true Omnichannel customer engagement service hosted by Veridian Solutions. We are excited to transition the service to the cloud but more importantly take this client on a journey embracing digital (email, chat and SMS), tight systems integrations and self-service, powered by Genesys Engage.

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