Client testimonial – Australian Red Cross Blood Service
Veridian Solutions have been maintaining the Australian Red Cross Blood Service on-premise Genesys and Verint Contact Centre environments for more than five years. The National Contact Centre is based in Adelaide, while the head office is in Melbourne.
Veridian have built several custom applications for Australian Red Cross Blood Service to enable them to achieve their critical objective of maximising donor appointments to achieve the nations blood, plasma and platelet quotas. for instance, Optimiser for outbound dialler and customer softphone. If you would like to learn more about what makes Veridian Solutions unique in our industry, please Contact Us