Unified Communications

Cisco

Cisco Unified Communications has been widely regarded as market leader in networking and hardware in the data arena for many years. As convergence in the network becomes more prevalent and voice and data are sharing the same infrastructure, Cisco’s early adoption and development of VOIP for Business Telephony has made them a market leader in the voice arena as well.

With the emergence of advanced applications with traditional PBX the playing field has changed from simply getting dial tone and receiving voice mail, to a world of unified communications. Unified communications combines multiple products that form into a single unified interface. The business phone system has become a combination of telephony, instant messaging, presence information, collaboration, conferencing and much more are just a click away from any user within the organisation. Making this technology more accessible and easier to use, encourages adoption and ensures that the productivity gains and return on investment are realised in as short a time as possible.

Hosted Contact

Is a simple and affordable PBX solution that is easy to deploy and manage, whilst delivering all the advanced features expected of enterprise class telephony. The platform is flexible and scalable allowing business of all shapes and sizes to take advantage of proven technologies in unified communications from world leader Cisco, without having to employ skilled telephony and networking resources internally. Features include:

Traditional Functionality – Includes Speaker Phone, Hold, Multiple Lines, Conference, Barge, Reporting, Call Forwarding and Full Directory.

Unified Messaging – Access E-Mail, Voice and Fax Messages from a Single Inbox Anytime and Anywhere.

Multiple Handset Options – Full Range of Cisco Handsets Available as well as IP Communicator Softphone.

Unified Presence – Instant Messaging, Click to Call, Phone Control, Voice, Video, and Web Collaboration.