Hosted Products

Genesys Hosted Contact

Genesys offers customer contact centre solutions that can help any business deliveran excellent customer experience that wins new customers, increases customerloyalty, and helps achieve key business goals. To learn more about specific contactcentre solutions that can benefit your business, choose from solutions tailored tospecific industries, business solutions designed for any enterprise, or productsolutions that integrate several Genesys products to provide a new level of contactcentre functionality and benefits.

Every business faces the challenge of delivering an excellent customer experienceand building customer loyalty in an environment of fast-changing customerexpectations and increased business objectives.

Veridian is an authorised provider of Genesys solutions. These solutions provide latest capabilities and insight for delivering world-class customer service in strategicbusiness applications.

Hosted Contact ITSM

Business Processes Management System that is easily adaptable to suit your needs. Enterprise Wizard is designed to meet ITIL guidelines, has no modular pricing, which means all features are included, and is easily customised by your in-house resources.

Hosted Contact Microsoft

Effectively communicating with customers is vital and can be achieved by maintaining a solid customer relationship system. Empower every employee to boost sales, satisfaction, and service with automated CRM software solutions that are easy to use.

Hosted Contact Voice

Cloud based unified communications solution to drive productivity and eliminate the expense of phone system maintenance and management. Cisco Unified Communications is a comprehensive, converged IP communications system of data, voice, video and mobility applications.