Our Clients

Our Clients

Veridian are proud to call so many Australian clients their own. Our Aussie customers know that we are based here, right by them, and can respond to their enquiries during their hours of operation or have people visit them on site if needs be. Our ability to be so responsive, and the optimal customer service that brings, has resulted in our popularity amongst Australian based companies and Australian branches of international firms.

MYOB

Veridian's Workforce Planning software helps MYOB ensure they have the right people with the right skills to support customer enquiries.

JETSTAR

Veridian's Cloud Contact Centre was designed with consideration for avalanche scenarios. It's exactly the type of partnership model we hoped to achieve.

Red Cross Blood Service

Veridian have successfully demonstrated value to ARCBS.
``If only all of our suppliers were as agile and customer centric as Veridian....you are a trusted advisor``.

Latitude Financial Services

Veridian were successfully awarded the Contact Centre as a Service contract for the Australia and NZ operations.

WA Police

The WFM application is critical to the management of the Police Assistance Centre operating 24/7. Veridian excelled at migrating us from our old platform and provide ongoing application support.

UniSuper Management

UniSuper are using the Veridian Cloud Contact Centre, powered by Genesys PureEngage. Omnichannel capability includes voice, email, chat, co-browse and feedback management

ING Direct

Veridian manage our Cloud Dialler solution and Workforce Management platforms. The cloud service is managed effectively and quickly.
Ausgrid delivers a safe and reliable electricity supply to homes and businesses across Sydney, the Central Coast and the Hunter regions. Ausgrid are using the Veridian Cloud Contact Centre, powered by Genesys PureEngage. Omnichannel capability includes Voice, Email, Social Media Chat with Facebook and Twitter interaction management

Synergy

Veridian support the entire Workforce Optimisation, Analytics and Voice of the Customer applications for Synergy.

Mercer Group

(Pillar Administration)

Moreton Bay Regional Council

Wine Selectors

Premier Cabs

Country Fire Authority Victoria

Cover-More Insurance

Australian Red Cross

Australia's National Broadband Network

BAUER Media Group

MLC Life Insurance have selected a Veridian Omnichannel Contact Centre as-a-Service solution for their various Contact Centre operations.

Sydney Water

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