We understand that our clients make a large investment in their Customer Relationship Management (CRM) solution, and how critical it is that their Salesforce investment integrates seamlessly with their contact centre solution.
Combining a CRM with the appropriate contact centre solution allows our clients to capitalise on the power of having their rich customer Salesforce data and call history working together to enhance customer management visibility at a granular level, with tangible benefits to customer services and sales.
Veridian Solutions work with multiple vendors whose software supports Salesforce integration, allowing us to find not only the right contact management software for your business solutions and business infrastructure, but also the perfect Salesforce CRM integration scenario.
Veridian also offers solutions that integrate with CRM’s other than Salesforce. You can find more information about that, and more about CRM Integration in general on our CRM Integration page.