Microsoft Dynamics GP is a powerful Customer Relationship Management (CRM) solution used widely by many Australian businesses. Veridian appreciate how much time and money our clients invest into their CRM solution, and how critical it is that their Microsoft Dynamics investment integrates seamlessly with their contact centre solution.
When Veridian implement a contact centre solution we are focussed on ensuring that our client gets the best out of our solution and their CRM investment with seamless integration. This allows our clients to capitalise on the power of having all of their rich customer Microsoft Dynamics GP data and contact centre data working together to enhance customer management visibility at a granular level, with tangible benefits to customer services and sales.
Veridian Solutions work with more than one vendor whose software supports Microsoft Dynamics integration, allowing us to find not only the right contact management software for your business solutions and business infrastructure, but also the perfect Microsoft Dynamics CRM integration scenario.
Veridian offers solutions that integrate with CRM’s other than Microsoft Dynamics as well. You can find more information about that, and more about CRM Integration in general on our CRM Integration page.