News

Hyatt Hotels and Resorts Joins Veridian’s Growing Client Support List

Hyatt Hotels and Resorts have joined the growing list of clients that are putting their trust in Veridian to support their Contact Centre technology.
Veridian are providing the support and maintenance of the Call Recording and Quality Management solution in use at Hyatt’s reservations Contact Centre.

This solution has been set up with PCI-DSS compliance in consideration, ensuring that credit card payments made over the telephone do not include card information stored in an unsecured state.

If you would like to know more about this scenario, please contact Veridian via the Contact Us page.

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