Veridian Solutions are now offering Genesys PureEngage™ and PureCloud™ Omnichannel Customer Engagement platforms to its customers Each platform offers unique capabilities that may suit any size of Cloud Contact Centre requirement. Customers now have a choice of either platform provided as a managed service by Veridian Solutions. Now you don’t have to compromise on customisations and
With the continuing growth for Veridian Solutions including securing a number of strategic clients and expanding our team of professionals, we are pleased to announce Justin Monagle has joined us in the capacity of Service Desk Manager.
Hyatt Hotels and Resorts have joined the growing list of clients that are putting their trust in Veridian to support their Contact Centre technology. Veridian are providing the support and maintenance of the Call Recording and Quality Management solution in use at Hyatt’s reservations Contact Centre. This solution has been set up with PCI-DSS compliance