Testimonials

"We wanted a partner that would allow us to get the best ROI from the time and effort we had put into them (Genesys products)."
David Miller, manager of direct sales and service, nib
"In our fairly heavily regulated environment with a very strong ombudsman, we have a requirement to keep comprehensive records of our transactions...."
David Miller, manager of direct sales and service, nib
"You get feedback coming through the contact centre on how well that product is accepted. You can see how the marketing spend relates ..."
Andrew Robertson, chief technology officer, Select TV
"We had already trained the agents on the new system and were confident it would work, and it went well..."
Andrew Robertson, chief technology officer, Select TV
"There's no doubt this is the superior type of relationship we were looking for. Rather than having a vendor..."
David Miller, manager of direct sales and service, nib

Testimonials

Select TV

"You get feedback coming through the contact centre on how well that product is accepted. You can see how the marketing spend relates to call volumes, and how conversion rates relate to product desirability. This lets you see end-to-end what the performance of the business is"
Andrew Robertson, chief technology officer, Select TV

"We had already trained the agents on the new system and were confident it would work, and it went well. Veridian Solution’s highly skilled engineers worked with in an open, honest and effective manner to ease our transition to the new environment”"
Andrew Robertson, chief technology officer, Select TV

Nib

"We wanted a partner that would allow us to get the best ROI from the time and effort we had put into them (Genesys products)."
David Miller, manager of direct sales and service, nib

Testimonials

Our Location