News | Veridian Solutions

Testimonials

"We wanted a partner that would allow us to get the best ROI from the time and effort we had put into them (Genesys products)."
David Miller, manager of direct sales and service, nib
"In our fairly heavily regulated environment with a very strong ombudsman, we have a requirement to keep comprehensive records of our transactions...."
David Miller, manager of direct sales and service, nib
"You get feedback coming through the contact centre on how well that product is accepted. You can see how the marketing spend relates ..."
Andrew Robertson, chief technology officer, Select TV
"We had already trained the agents on the new system and were confident it would work, and it went well..."
Andrew Robertson, chief technology officer, Select TV
"There's no doubt this is the superior type of relationship we were looking for. Rather than having a vendor..."
David Miller, manager of direct sales and service, nib

News

13 February, 2012

Veridian Solutions wins NBN Co contract

Veridian Solutions has won the right to implement contact centre software, for NBN Co’s Network Operations Centre, in a lucrative three year contract.

Click here to read full story.

06 July, 2011

Veridian Solutions Is Now on the AGIMO’s Telecommunications Panel

Veridian Solutions is pleased to announce that the company is now part of the Australian Government Information Management Office (AGIMO) telecommunications panel, which was revealed last month.

As in the previous years, this government panel is mandatory for Financial Management and Accountability Act 1997 (FMA) agencies, and optional for agencies under the Commonwealth Authority and Companies Act 1997 (CAC). State government agencies can use this panel.

Veridian Solutions’ team look forward to working with federal government agencies to provide services for all their telecommunications needs.

The services that can be provided are:

Design new telecommunications solutions;
Manage mobile phone fleets;
Manage telecommunication services contracts;
Improve billing and inventory management;
Procure telecommunications help desk support; and
Source specialist telecommunication management advice to complement internal resources.

05 July 2011

A New Online Look for Veridian Solutions

Veridian Solutions is pleased to introduce the company’s new website. The updated format is content rich and reflects Veridian’s company culture using a fresh and modern approach.

The new website includes a more in-depth products and solutions offerings, introducing new services such as hosting, web development and quality assurance.

As well as a range of new products, Veridian is proud to announce a newly formed partnership with EnterpriseWizard.

Built on top of an adaptive enterprise-class technology platform, EnterpriseWizard features a wide range of out-of-the-box applications, from enterprise Help Desk and ITIL software to CRM web based and document management software.

The team at Veridian Solutions look forward to a successful partnership with the EnterpriseWizard brand as well as providing our clients with award winning solutions.

01 July 2011

Veridian Solutions secures a spot on Victorian Government’s eServices panel

As of the 1 July 2011 and to 30th June 2014 Veridian Solutions has been successfully included in the Victorian Government eServices panel. This means that Veridian Solutions will be able to provide the Victorian Government departments and agencies with a broad range of valuable services.

The new Victorian Government eServices panel comes into effect on the 1st July 2011, with a mandate for much of the Victorian Departments and agencies to procure services from the panel.

As a new member of eServices panel, Veridian Solutions appreciates the opportunity extended by the VIC government. We acknowledge the impact of our success of being chosen from the pool of 500 applicants and we look forward to working with the government for the next 3 years.

Testimonials

Our Location