Testimonials

  • "Veridian transitioned us from on premise to cloud contact centre seamlessly"

    Tom Griffiths
    IT Manager The Smart Group
  • "There's no doubt this is the superior type of relationship we were looking for. Rather than having a vendor..."

    David Miller,
    Manager of Direct Sales & Service, nib
  • "We wanted a partner that would allow us to get the best ROI from the time and effort we had put into them (Genesys products)."

    David Miller,
    Manager of Direct Sales & Service, nib
  • "In our fairly heavily regulated environment with a very strong ombudsman, we have a requirement to keep comprehensive records of our transactions..."

    David Miller,
    Manager of Direct Sales & Service, nib
  • "You get feedback coming through the contact centre on how well that product is accepted. You can see how the marketing spend relates..."

    Andrew Robertson,
    Chief Technology Officer, Select TV
  • "We had already trained the agents on the new system and were confident it would work, and it went well..."

    Andrew Robertson,
    Chief Technology Officer, Select TV
  • "Veridian got to know our business and really understood what we needed. Their work ethics and approach to service was excellent..."

    Sam Aprile,
    IT Manager, Aussie Farmers Direct
  • "Veridian are by far the best out there in terms of how they engage their customer and service their needs."

    Sam Aprile,
    IT Manager, Aussie Farmers Direct

About Us

We are an Australian Business Solutions provider with deep integration capabilities specialising in Contact Centre solutions. Our value proposition largely focuses on integrating solutions not just at a technical level but driving operational level business value – business process optimisation and interaction management optimisation.

The company consists of a growing team of experienced professionals who are handpicked to provide the best service for our clients. Veridian Solutions invest in training and supporting our team members to ensure their skills, experience and knowledge is always up to date with the latest trends and technologies.

Our business model is built on the values of innovation, integrity, and exceeding expectations. It is these qualities that allow Veridian Solutions to grow and be at the forefront of the industry.

We don’t strive to be the biggest, just the best.